Got Questions? We've got answers!
-How does the booking process work?
-What do I get?
-When can I schedule an event?
-Where can I host my event?
-What do I do on the day of my event?
-How do I get a copy of my FunRaiser flyer?
-How do I cancel or reschedule?
-Why wasn't my event approved?
-What happens after my FunRaiser?
-Tips to make you FunRaiser a big success
Q: How does the booking process work?
A: We ask guests to request an event through our online booking tool. The restaurant
manager will receive your request, review your application to make sure that it
is complete, and if there are no problems with the application, they will approve
your event. It will typically take 24-48 hours for you to receive email confirmation
that your event is scheduled. You will be notified via email that your event was
booked and at that time you will receive your official Souplantation/Sweet Tomatoes
FunRaiser flyer to share with your guests!
Q: Who qualifies?
A: Charities, churches, schools, athletic teams, scout troops, and other organizations
considered to be non-profits by the IRS may apply for a FunRaiser event. If your
organization has a government issued Tax ID you qualify!
Q: What do I get?
A: 20% of all sales (pre-tax) brought in by your organization will be donated
directly to your organization. This applies to all FunRaiser held after October
31st, 2017. A check will be issued 4-6 weeks after your event.
Q: When can I schedule an event?
A: A FunRaiser may be scheduled at a minimum of 2 weeks prior to event date and
at a maximum 3 months prior to event. When you use the online application form,
it will display a calendar of available dates at the Souplantation or Sweet Tomatoes
you choose. If they date you want is not available, it may have already been booked
by another guest. We have over 120 restaurants, so if the date you would like is
not available at one store, we recommend trying to book the event at another location
If you are trying to book an event that will occur over a series of days please
contact the restaurant manager to help you book your event.
Q: Where can I host my event?
A: You can host your FunRaiser at any of our 120-plus locations. Use our online
to help you find the location that is right for you. If you would like to book
an event at more than one location, you will need to book an event at each of the
Q: What do I do on the day of my event?
A: All you need to do is show up. Make sure that all of your guests bring a copy
of your FunRaiser flyer to the restaurant the night of your event! That is how you
earn credit for your organization.
Q: How do I get a copy of my FunRaiser flyer?
A: You will not receive a copy of your FunRaiser flyer until your event has been
approved by the restaurant manager. Once the event is approved, an email will be
sent to the email account you used to request your event. Please make sure to add
[insert funraiser email address here] to your address book to ensure that you will
receive your flyer. We will send you email reminders leading up to your event and
we will include your FunRaiser flyer each time we send you a reminder.
You may also contact the manager to get a copy of your flyer, however edits cannot
be made to the flyer. If you would like to make a change to your flyer you will
need to cancel your event with the manager and re-request the event through the
online application form.
Q: How do I cancel or reschedule?
A: If you need to cancel or reschedule your event for any reason please contact
the restaurant manager. Failure to cancel your event may result in your organization
being blocked from holding FunRaising events in the future.
Q: Why wasn't my event approved?
A: We are really sorry that your event was not approved. There may be a number of
reasons why your event was not approved but it is most likely that the Tax ID you
had provided during the application process was not valid, or there was another
event placed before yours that was pending approval by the manager.
If you have specific questions about the rejection of an event, please contact the
Q: What happens after my FunRaiser?
A: You did all of the hard work leading up to the event so now you can sit back
and relax while we take care of the rest! You will receive your FunRaiser check
4-6 weeks after the event has occurred. Please do not contact the restaurant manager
to check on the status of your check or to request information about the funds earned
for your organization. They, unfortunately, do not have access to this information.
Your check will be sent to the address that you had provided during the application
If it has been more than 6 weeks since your event has occurred and you have yet
to receive your check, please contact us
Q: Tips to make you FunRaiser a big success
A: Hand out as many flyers as possible to friends, family co-workers, etc.! Talk
it up. This is your opportunity to raise money for the community and treat yourself
to a wholesome meal at the same time.
- Announce the event at your group's next meeting and pass out the flyers
- Advertise by inserting a copy of the flyer into your groups newsletter
- Invite a special person (i.e. clergyman or school principal) to be a greeter
- Send an email reminder 48 hours before the event (and don't forget to tell them
to bring the flyer!)
Just remember, the success of your FunRaising efforts relies on your ability to
promote the event. Get people excited…. after all, who wouldn't want to have
a delicious meal with their closest friends and at the same time support a great